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What our clients and candidates say

Don't just take our word for it. Our clients and candidates love to work with us - they trust us to make a difference and to deliver. 

Testimonials: Testimonials

"Penny’s industry knowledge, established client relationships, and professional and personable approach make her my first port of call every time. She is always happy to just have a chat and catch up and impart advice…a great recruiter to work with."

Andy Hulbert
Director | Runo Group

“Having built such a strong relationship and understanding I now ‘just trust’ that the candidates put forward are fully worthy of my time in an interview. Quantity is never a strategy they employ, but quality is.”

Dan Williams
Head of Restaurants | Hillier Garden Centres

“Penny considers both the needs of the business and the needs of the candidate to ensure that perfect fit – providing clear communication at all stages of the process. Her industry knowledge, understanding of my business needs, and professional approach make her my first port of call for any recruitment needs. Her talent pool is vast and sourcing candidates at short notice is never a challenge.”

Alex Martin

Director of Retail Operations | Warrens Bakery

“In a world where great talent is courted and hand-picked rather than a random find, Penny’s fantastic recruitment skills really do come in rather handy. I have always found Penny personable, thorough and efficient with on time delivery. She takes the time to get to know her candidates really well, as well as the client, which then allows her to sync the two together beautifully.”

Brandie Deignan

CEO | Pier Health Group

“Having Penny on our ‘team’ really supports us. Penny will find, pre-screen and match candidates to specific roles, her hit rate is impressive and we rarely waste time having to go through multiple interviews. Penny becomes involved with both the candidate and ourselves and owns the process from beginning to end using a slight of touch where necessary, which really makes a difference.”

Robin Skilling

Head of Restaurants | Frosts Group

“Penny has a tremendous understanding of the needs of our sector and has gained this through listening, asking good questions and always being prepared to accept feedback. The team at Penny Cook Recruitment manages all of this with a great deal of enthusiasm, energy and a great sense of humour…I value Penny’s advice on what is going on in the industry and I know that I can trust her in confidence.”

Salim Sajid

Director | Rosebourne Ltd

“Penny takes time to understand our operation and always sources first class candidates who remain valued employees with us to date. Penny does not bombard me with CVs’, only sending candidates that match the brief: “quality not quantity”. Her communication with myself throughout the recruitment process is first class.”

Shezan Aslam

Director | Black & White Hospitality

“Penny has been an invaluable partner to me and our restaurant operations. The experience within the industry Penny has ensures we have been able to fill our recruitment needs quickly and with quality candidates. Testimony has to be the very high levels of retention of placed candidates.  She has ensured all applicants have been managed professionally all the way through the recruitment process making a potentially stressful situation as painless as possible.

Ricky Towers

Group Restaurant Director | British Garden Centres

"Penny never gave up and found me a job I enjoy more than any other. Her knowledge of the industry is second-to-none and the service you will receive is first class.”

Craig Drew

Area Manager | National Trust

“Penny has always been hugely supportive from both ends of the recruitment process and has helped me secure fantastic recruitment opportunities along with recruiting a number of successful candidates. Penny takes time to truly understand the candidate and client. She identifies the most appropriate talent available and ensures the whole recruitment process is managed effectively and with a personal touch.”

Shaun Cremins

Customer Experience Director | insight6

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